Question 1

Which document types do you verify?

Accepted Answer

Passports, national IDs, driver's licences, residence permits, utility bills, bank statements, and corporate documents from 150+ countries. We verify security features, MRZ codes, holograms, and consistency across fields.

Question 2

Do you offer real-time biometric liveness checks?

Accepted Answer

Yes. Passive liveness detection runs in under 2 seconds, with active liveness available for high-risk flows. 1:1 face matching is included.

Question 3

Can you handle high-volume verification batches?

Accepted Answer

Absolutely. Our infrastructure handles millions of verifications per month, with dedicated analyst pools for manual review at scale.

Question 4

What jurisdictions do you cover?

Accepted Answer

150+ countries with specific compliance expertise in EU (eIDAS, GDPR), UK (FCA), US (FinCEN), India (RBI), Singapore (MAS), and most major regulated markets.

Question 5

How do you protect personal data?

Accepted Answer

End-to-end encryption in transit and at rest, GDPR-compliant processing, ISO 27001-aligned controls, configurable data retention, EU/US data residency options, and a Data Processing Addendum with every engagement.

Question 6

Can you integrate with our existing KYC platform via API?

Accepted Answer

Yes. We offer REST APIs, webhooks, and SDKs, plus a hosted dashboard for teams without engineering resources. Custom integrations are also supported.

Frequently asked questions